ISO 2001, 2008 Quality Control Chart
Both are centers are the first in France to obtain the ISO 9001 for refractive surgery in 2003. This Quality Control Chart has been extended to our cataract and retina surgeries. This Chart guarantees an optimal coverage all-through the differents steps of the therapic process such as:
- the eye tests before surgery done by qualified professionals
- the regular basis check ups of our high tech equipments.
- a fully controled surgery that includes an optimal traceability
- a permanent analisis of the results to guarantee constant improvements.
The training for this Quality Control Chart has been carried out with the help of Bureau Veritas: it lasted a year; the audits of the certification have been done by Bureau Veritas Certification.
The ISO Quality Control Chart implies the set ups of a written framework and a "quality manual". The framework includes the totality of the existing actions in the surgical process and consultations. All the quality protocols are gathered in a "quality manual" which is regularly reviewed.
This approach was taken in order to guarantee a full control all-through the processes leading to surgery.
This way, we regurlarly control:
All these informations are processed on a regular basis therefore allowing us to improve the quality of our services.